Frequently Asked Questions
What types of hardware products do you sell?
We sell a wide range of computer hardware such as processors, motherboards, graphic cards, storage devices, power supplies, cabinets, monitors, keyboards, mice, and other accessories.
Are all products brand new and genuine?
Yes, all our products are 100% brand new, genuine, and come directly from authorized distributors or manufacturers with proper warranty coverage.
Do you provide warranty on hardware products?
Yes, every hardware item comes with manufacturer warranty as per their policy, usually ranging from 1 year to 5 years depending on the product.
Can I return or replace defective hardware?
Yes, if you receive a defective product, you can request a replacement within 7 days. After that, warranty service will be handled directly by the brand service center.
Do you offer Cash on Delivery (COD)?
Currently, we offer online payment options such as UPI, debit/credit cards, and net banking. Cash on Delivery may be available in selected locations.
How long does delivery take?
Orders are usually shipped within 24-48 hours. Delivery time depends on your location and may take 2-7 business days.
Do you build custom gaming PCs or workstations?
Yes, we provide custom PC build services for gaming, editing, and professional workstations. You can choose components, and our experts will assemble and test the system.
Are the prices inclusive of GST?
Yes, all prices displayed on our website are inclusive of GST. You will also get a proper GST invoice with your purchase.
How do I track my order?
Once your order is shipped, you will receive a tracking ID via email or SMS. You can use it to track your shipment in real-time on the courier partner’s website.
Do you ship internationally?
Currently, we ship only within India. International shipping support will be introduced soon.